Terms of Service

Last updated: April 12, 2026. Version 1.1

These terms are available in Ukrainian at Умови надання послуг (UA). For users resident in Ukraine, the Ukrainian version prevails in case of discrepancies.

1. Agreement

By accessing or using OxieAI (the "Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. The Service

OxieAI is an AI photo and video tool that transforms user-uploaded images into stylized images and short animated videos. The Service includes:

  • AI-powered image generation and style application
  • AI-powered video generation that animates photos into short clips
  • Custom preset creation and management
  • A credit-based usage system
  • Secure cloud processing
  • Optional style sharing within the community

The Service relies on third-party AI models and cloud infrastructure. We may change the underlying models, providers, or infrastructure at any time to maintain quality and availability.

3. Accounts

3.1 Eligibility: You must be at least 18 years old to use the Service. By creating an account, you confirm you meet this requirement.

3.2 Account security: You must provide accurate information and keep your credentials confidential. You are responsible for all activity under your account.

3.3 Suspension: We may suspend or terminate accounts that violate these Terms, engage in unauthorized activity, or pose a security risk. Where practicable, we will notify you in advance.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose.
  • Generate content that infringes the rights, likeness, or identity of others without consent.
  • Create deepfake, deceptive, defamatory, or non-consensual intimate imagery.
  • Generate content sexualizing minors, or any content prohibited by applicable law.
  • Reverse-engineer, scrape, or attempt to extract the underlying models or source code.
  • Use bots or automated scripts that place disproportionate load on the Service.
  • Upload malware or use the Service to distribute harmful code.

Our Community Guidelines set out in more detail what is and is not permitted, and how our moderation process works. Those guidelines are incorporated into these Terms by reference.

Violations may result in immediate suspension or permanent termination and, where required, reporting to competent authorities.

5. Content and Intellectual Property

5.1 Your uploads: You retain all rights to images you upload. You grant OxieAI a limited, non-exclusive, royalty-free license to process and transform your uploads solely for the purpose of providing the Service to you. We do not use your uploads to train AI models.

5.2 Generated outputs: You own the images you generate through the Service, subject to your compliance with these Terms and applicable law. You are responsible for ensuring your use of generated content complies with third-party rights, including the rights of any individuals depicted in your uploads.

5.3 Our intellectual property: The OxieAI brand, interface, curated presets, and software are owned by OxieAI and protected by applicable law. These Terms grant you no rights to our intellectual property beyond use of the Service.

5.4 Community sharing: If you choose to publish a style or result to the community, you grant other users a license to view it within the Service. You can revoke sharing at any time.

6. Credits, Payments, and Refunds

6.1 Credit system: The Service uses a credit-based model. Each image generation consumes credits as described on our pricing page. Credits do not expire.

6.2 Payment processing: Payments are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record for all purchases. Paddle handles payment, billing, tax collection, and remittance. Your purchase is subject to Paddle's Buyer Terms. OxieAI does not store your full payment card details.

6.3 Taxes: As Merchant of Record, Paddle calculates and collects applicable VAT, sales tax, or equivalent charges at checkout based on your billing location. Prices displayed on our website may be shown exclusive of tax; the final amount is confirmed by Paddle during checkout.

6.4 Refunds: Credits are delivered digitally and are generally non-refundable once consumed. Unused credits may be refunded within 14 days of purchase upon request. If you are a consumer in the European Union, you have the statutory right to withdraw from a digital purchase within 14 days under the Consumer Rights Directive; this right is lost once you begin using the credits, which you expressly consent to by generating an image. Refund requests are handled by Paddle in accordance with its policies. Nothing in this clause limits your statutory consumer rights.

7. Privacy and Data Protection

The collection, use, and processing of your personal data is governed by our Privacy Policy, which forms part of these Terms. The Privacy Policy explains the legal bases for processing, data retention periods, the list of sub-processors we use (including cloud hosting and payment providers), and your rights under the GDPR and applicable law. By using the Service, you confirm that you have read the Privacy Policy.

8. Service Availability

8.1 Uptime: We aim for high availability but do not guarantee the Service will be uninterrupted or error-free. We are not liable for downtime caused by factors outside our reasonable control, including third-party infrastructure outages, network failures, or force majeure.

8.2 Maintenance and changes: We may update, modify, or discontinue features of the Service at any time. We will provide reasonable advance notice of scheduled maintenance or material changes via email or in-app notification.

9. Disclaimers and Limitation of Liability

9.1 "As is": The Service is provided on an "as is" and "as available" basis. AI-generated outputs may contain inaccuracies, artifacts, or unexpected results. You are responsible for reviewing outputs before using them.

9.2 Limitation: To the fullest extent permitted by law, OxieAI shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profits, or business opportunities. Our total aggregate liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the three (3) months preceding the event giving rise to the claim.

9.3 Exclusions: Nothing in these Terms limits liability for fraud, gross negligence, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

10. Governing Law and Disputes

These Terms are governed by the laws of Ukraine, without regard to its conflict-of-law rules. Any dispute shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts of Ukraine. If you are a consumer resident in the European Union, you retain the right to bring proceedings in the courts of your country of residence, and you may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

11. Changes to These Terms

We may update these Terms to reflect new features, legal requirements, or operational changes. For material changes, we will notify you at least 14 days before they take effect, via email or prominent in-app notice. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service before the changes take effect.

12. Contact

Questions about these Terms:
Email: [email protected]
Web: https://oxieai.com